Booking Terms and Conditions

Please read these Terms and Conditions carefully as they are legally binding and constitute an integral part of your agreement with us.

  1. BOOKING
  2. 1.1 These Terms and Conditions and the Booking Form contain all the provisions of your booking with us. They apply equally to the party leader and to all the persons named in the Booking Form.
  3. 1.2 Your signature on this duly completed Booking Form constitutes full acceptance of these Terms and Conditions and the Booking Form information and details.
  4. 1.3 Your booking concerns accommodation in a furnished property with weekly cleaning and a change of linen and towels.
  5. THE PROPERTY
  6. The Property Owner or a person authorized by the Property Owner visits and checks each property regularly. The information about each property on our page on the Owners’ Direct website is accurate. However, we will inform you as soon as possible of any major changes to the property that may make the accommodation substantially different from what you have booked.
  7. PAYMENTS
  8. Payments should follow the Payment Schedule on page 1 of this document. If the payments in the Payment Schedule are not received by their respective due dates, or if you violate any other provision of the Booking Documents, the Owner reserves the right to immediately terminate this agreement, cancel your booking, and refuse you access to the Property. In this event, the cancellation policy as per Article 6 of this document shall apply.
  9. BOOKING CONFIRMATION DETAILS
  10. Once the Property Owner has received full payment according to the Payment Schedule, you will receive a Full Payment Receipt/Booking Confirmation by email or fax from the Property Owner. Please read this confirmation carefully and contact the Property Manager immediately if the information is incorrect or incomplete. The Property Manager shall not be obliged to rectify any errors or omissions that are reported more than 24 hours after the transmission of the confirmation.
  11. CHANGES & CANCELLATION BY YOU
  12. 5.1 If you wish to make any changes to your confirmed booking, you must notify the Property Manager in writing as soon as possible. We shall make every attempt to meet your request but cannot guarantee compliance with such requests.
  13. 5.2 If you wish to cancel your booking, you must inform the Property Owner immediately in writing. The following cancellation policy shall apply:
  14. - If cancellation is made more than 2 weeks before the first day of rental: Full refund
  15. - Less than 2 weeks before the first day of rental: No refunds
  16. CANCELLATION OR CHANGES BY THE PROPERTY OWNER
  17. In the exceptional circumstance where we can no longer provide you with the Property booked or the same Rental Period (for reasons other than Force Majeure), you will have the choice between one of the following options:
  • Accept an alternative property of equivalent rating for the same Rental Period;
  • If neither option above is possible, or if you do not wish to be transferred, we will cancel the booking and refund any amounts paid to us. We shall not be held liable for any additional cancellation charges.
  1. CHECK-IN/CHECK-OUT
  2. Please observe the check-in and check-out times. We will try to accommodate requests for early check-ins and late check-outs but cannot guarantee them.
  3. USE OF THE PROPERTY
  4. 8.1 Only those persons that have made the reservation may occupy the Property. The number of guests staying overnight in the Property may not exceed the occupancy indicated in the reservation made. If the number of guests exceeds the indicated occupancy, we reserve the right to ask all guests to vacate the Property immediately or impose additional charges.
  5. 8.2 You shall use the Property only for the purpose for which it has been rented to you (personal lodging). It is forbidden to use the premises for any kind of commercial use during the rental (photo shoots, seminars), and/or to hold entertainment parties or functions involving a large number of invitees unless expressly agreed in writing by the Property Manager. Should you make unauthorized use of the Property in such a way, we reserve the right to ask all guests to vacate the Property immediately.
  6. 8.3 You shall not sublet the Property under any circumstances.
  7. 8.4 Photographs taken at the Property cannot be used or sold for profit without written authorization from the Property Owner.
  8. GUEST INJURY DISCLAIMER
  9. The Property Owner cannot be held liable towards you, the occupants, or your guests for any accident or injury occurring during your stay, under any circumstances.
  10. OWNER’S RESPONSIBILITY
  11. 10.1 The Property Owner cannot be held liable towards you, the occupants, or your guests for any loss or misplacement of valuables left in the Property during your stay.
  12. 10.2 The Property Owner cannot be held liable towards you, the occupants, or your guests for any failure that is:
  13. (a) Attributable to you or a member of your party;
  14. (b) Attributable to a third party unconnected with the provision of the services to you and is unforeseeable or unavoidable;
  15. (c) Attributable to our agents, subcontractors, and suppliers and their staff whilst acting outside the scope of their employment;
  16. (d) Due to Force Majeure;
  17. (e) Due to information, however obtained, from outside sources such as independent third-party websites; and/or
  18. (f) Consequential loss not directly connected to the contract with us.
  19. CHILDREN
  20. The Property Owner will endeavor to inform you of the suitability of the Property for children. Please note that the supervision, safety, and behavior of your children is your sole responsibility.
  21. PETS
  22. None of our Properties accept pets.
  23. WATER USAGE
  24. Please be mindful of water usage. Excessive usage may result in additional charges.
  25. BEHAVIOR
  26. If, in the reasonable opinion of the Property Owner, or any other person in authority, you or a member of your group behaves in a manner that causes or is likely to cause danger, excessive disturbance (i.e., to neighbors), or damage to the Property, or acts in breach of any provision of the Booking Documents, this Agreement may be terminated immediately, and you shall be asked to leave the Property. In this event, you shall not receive any refund and shall be fully liable for any expenses incurred as a result of your behavior or the behavior of the persons in your group.
  27. DAMAGES
  28. 15.1 The Property shall be checked by the Property Owner before and after the Rental Period. You shall be liable for any proven damages or losses caused to the Property and its contents. We recommend that you ensure that your insurance policy covers accidental damage to the Property and its contents.
  29. 15.2 You shall be liable for all costs related to the loss of any keys provided to you on the first day of the Rental Period.
  30. 15.3 You accept to cover the cost of repairing/replacing any proven damages within 14 days of your notification.
  31. COMPLAINTS AND PROBLEMS DURING YOUR STAY
  32. 16.1 While the Property Owner will do everything in his/her power to provide you with a trouble-free stay, properties may present malfunctions, just as every house does. We aim to fix any problem that arises within 24 hours, but sometimes this may not be feasible due to factors such as the day of the week, the location of the property, or the availability of technicians. If you are dissatisfied with the Property or the service of a supplier, please contact us immediately. It is a precondition for any compensation that you inform the Property Owner of all complaints as soon as possible and in any event no later than the end of your Rental Period.
  33. FORCE MAJEURE
  34. If the execution of this agreement is no longer possible because of force majeure, then any amounts paid but no longer justified will be reimbursed within 30 days of the event causing the impossibility.
  35. INSURANCES
  36. You are responsible for your third-party liability and medical repatriation insurances.
  37. PARTIAL CANCELLATION
  38. A partial cancellation of the provisions of this Booking Document pursuant to an agreement between the parties or the decision of a judicial authority shall not affect the validity of the entire Booking Document.
  39. APPLICABLE LAW AND DISPUTE RESOLUTION
  40. This Booking and the Booking Documents shall be governed by Greek law. In case of a dispute arising out of or in connection with this Booking Document, we shall try to resolve it amicably. If the dispute cannot be solved amicably, Greek courts shall have exclusive jurisdiction for the resolution of the dispute.


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